Terms-Conditions
Review the Terms & Conditions of Sofisty Snacks, your trusted source for premium freeze-dried fruits, vegetables, and superfoods. Distributed by Kayra Enterprise and manufactured by Hamps Bio Ltd. Understand our policies on orders, payments, shipping, returns, and usage.
1. Introduction
- Welcome to Sofisty Snacks! By using our website (https://sofistysnacks.in/) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
2. Eligibility
- You must be at least 18 years old to use our website and make a purchase. By placing an order, you confirm that you meet this requirement.
3. Product Information
- We strive to provide accurate descriptions and images of our freeze-dried products. However, actual product packaging and ingredients may vary. If you have any concerns, please contact our customer support before purchasing.
4. Ordering & Payment
Orders can be placed through our website using the available payment methods.
We accept payments via credit/debit cards, net banking, UPI, and other secure payment gateways.
Prices are listed in INR and are subject to change without prior notice.
5. Shipping & Delivery
We ship within India and internationally, depending on availability.
Delivery times may vary based on location, product availability, and courier services.
For full details, refer to our Shipping Policy.
6. Returns & Refunds
Due to the nature of our products, we do not accept returns.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for resolution.
Refunds (if applicable) will be processed as per our Refund Policy.
7. Cancellation Policy
Orders can only be canceled within 12 hours of placement. Once processed, orders cannot be canceled.
Refunds for canceled orders will be issued within 7-10 business days.
8. Intellectual Property
- All content on our website, including images, logos, and product descriptions, is the property of Sofisty Snacks. Unauthorized use, reproduction, or distribution is prohibited.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Governing Law
- These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in [your city/state].
11. Contact Us
For any questions regarding these terms,
please contact us at:
- Email: support@sofistysnacks.in.
- Phone: +91 9879867233.
